FAQ & Store Policies

We are happy to help you any time! If you have any issues, contact support any time via a method below.

Payment Methods & Orders

What are your payment methods?

Crypto - via Coinbase

Direct Bank Link via Confia (ACH)

Credit/Debit

I didn't receive a confirmation email?

Please email support at seeds@compound-genetics.com

I didn't get a tracking number?

Please email support at seeds@compound-genetics.com

How long does it take to receive my package?

After payment clears, our team member will pack your order and will drop it off to the post office and it will arrive in 3-4 business days via USPS.

Products

How do I germinate seeds?
What happen if a seed herms?

Contact Support seeds@compound-genetics.com

How do I store my seeds?

The refrigerator is best. If not, store them in a dry, dark, and cool place.

How many seed should I expect to germ?

90-95% of seeds should germinate. We know that not all seeds will germinate, so we ensure good rates by providing more than the industry standard. Please see Node Seed Germination Guide for more information regarding proper procedures.

Other

Do you have a Discord?
Do you have Instagram?

Yes! We only have ONE official instagram account. Please beware there are many fake IG accounts. Our official IG account is: https://www.instagram.com/compoundgeneticsofficial/

Who are your verified vendors?

Please visit: https://compound-genetics.com/

Click on Seeds to view verified vendors.